Course Objectives

The speed and volume of email have dramatically changed business communication. The not-so-old standards for professional correspondence have changed and will continue to do so. Employees need to know the best strategies to communicate effectively. An effective business email is easily understood. But it is not so easily written. We have all received poorly written emails. These emails are unclear, indirect, and often get ignored. They can cause confusion. They can also be detrimental to the business if projects are impeded or if clients misinterpret information Fortunately this communication skill can be transformed with the right training and tools. We have tested processes and resource materials that professionals were able to apply directly to their daily writing. These clearer emails improve business communication and productivity.

Course Outcome

This course will teach you how to harness the power of a truly effective email. Learn an easy-to-follow process to consistently write emails that elicit action. Discover how word choice and formatting will increase response rates. Then, put these skills into practice with detailed instructor feedback and guidance on your email writing.