Week of Events
Problem Solving
Problem Solving
Apply a range of methods to identify a problem and its cause and effects utilise a combination of approaches to analyse the problem to make accurate and timely decisions to solve problems Outcomes Develop the ability to solve complex, difficult, and intractable problems, and create effective and innovative solutions. Monitor and evaluate the implementation of...
Design Thinking
Design Thinking
Design thinking is an industry-agnostic problem-solving process that embraces creativity, encourages collaboration and focuses on a people-first mindset. Long gone are the days when a single issue or problem resulted in a single solution or answer. Companies are striving not only to honour knowledge and expertise but also to leverage this information by considering what...
New Manager Skills Development
New Manager Skills Development
To introduce new managers to key concepts of management systems to enable participants to get started as new managers or first-time managers. To present an overview of team building through standardized global models to enable them to adapt their team’s strengths to achieve defined targets To introduce participants to strategies of time management, self and...
Public Speaking
Public Speaking
As they say, for some, the fear of public speaking is the most common phobia ahead of death, spiders, or heights! Learn how to get over 'Stage Fright' and become confident and effective at public speaking. Public Speaking will help you become more confident in speaking and create an impact. Outcomes The course will teach...
Oral Hygiene
Oral Hygiene
Oral hygiene is the practice of keeping one's mouth clean and free of disease and other problems by regular brushing of the teeth and cleaning between the teeth. It is important that oral hygiene be carried out on a regular basis to enable prevention of dental disease and bad breath.
ITIL Foundation – Overview
ITIL Foundation – Overview
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of the business. ITIL improves your competence, productivity and capability to build better relationships with customers and within the organization. ITIL helps you make the processes more...